WHAT WE WISH WE KNEW BEFORE GOING ONLINE: Lessons Learned From Implementing an Online MBA

Montclair State University (MSU) is New Jerseys second-largest public institution. As online education continues its rapid-paced growth, MBA programs have been some of the most common online degrees. In 2016, Montclairs Feliciano School of Business entered this crowded online MBA market. After a false start and sometimes rocky development, the online MBA was successfully launched in the fall of 2016. The program grew so fast that the leadership team needed to find innovative ways to handle the number of students. The lessons learned by the online MBA leadership team are detailed below.